The Vonage Extensions App’s Mobile Inbound Calling functionality received
recognition in the 2015 TMC INTERNET TELEPHONY Product of the Year Award
competition. The Awards recognize and honor companies that have developed exceptional
VoIP and IP Communications products and services.
“Vonage has a wide range of plans to suit every customer's
Vonage earned the 2016 People's Choice Stevie®
Award for Favorite Customer Service in the telecommunications category, and the 2016 Bronze Stevie® Award for Customer Service
Department of the Year, also in the telecommunications category. The Stevie Awards
for Sales & Customer Service are the world's top sales, contact center and customer service
Stay in Touch with Family and Friends: Vonage Mobile
Was your resolution to call your family more often? If you have family and friends across the
globe, this app is your new BFF! Keeping in touch has never been easier, cheaper or
more convenient with Vonage Mobile. Users can talk and text, share
location and photos for free with other users worldwide. Have family overseas?
No problem. Vonage Mobile also offers super low-cost international calling
through iTunes and Google Play.
– Courtney Yahoo,
The Huffington Post read more
"Frost & Sullivan has recognized Vonage with the 2014 North America
Price/Performance Value Leadership Award based on its review of the Voice
over Internet Protocol (VoIP) communication services market. Frost & Sullivan
found that Vonage's products and services offer the best value for their price
compared to similar offerings in the market, resulting in a 10 out of 10 ranking for service
experience and customer benefits.."
"Vonage has remained relevant in a market
where consumers are evaluating the necessity of the home phone by providing service with
great value and flexibility for the price, including the ability to make
international calls from their mobile phones using their home calling plans," noted
Frost & Sullivan Research Analyst Gina Villanueva. "In addition to its high ranking for
price and value, our research found that customers ranked Vonage 10 out of 10 for
customer service that is accessible, fast and stress-free, and 10 out of 10 for
overall customer benefits."
Customers Can Now Make, Receive Nationwide, International Calls with Their
Vonage Home Phone Plan from Anywhere
We all know Vonage has
a mobile app, but the company is not stopping there and has decided to make even a
customer’s home phone mobile…The new
mobile inbound calling functionality, standard on all Vonage home
plans, is now part of the patented Vonage Extensions App, and
it’s not just call forwarding like Google Voice‘s base services use. It’s
actually using your family’s Vonage home phone. Calls made to the home
phone number will ring through to the smartphones so anyone can take the call.
With the new service, inbound calls to the app indicate that the call was made to a user’s
home number, and outbound calls are displayed with the home caller ID, both of which are very
similar to Google Voice.