Using your Online Account
Your Vonage Online Account lets you make the most of your Vonage service with one convenient place to do all things Vonage:Block unwanted calls with Selective Call Block
Manage your Vonage service
Set up or modify calling features
Review call records and billing
Anytime, anywhere access from your computer, tablet or smartphone
Refer-A-Friend
With the Vonage Refer-A-Friend® program, you can help a friend or family member discover Vonage and get rewarded. For every person you get to sign up‡, we'll thank you with a $50 reward. The more people who get Vonage, the more rewards you’ll receive.
REFER NOW
Support FAQs
Get answers to commonly asked account questions.
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You can view your current bill and previous bills in your Online Account. Your current bill displays the estimated charges to date, including taxes and fees. A previous bill itemizes all your charges for a previous bill cycle.
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Information and step-by-step wizards to help install your Vonage Box™ and resolve common technical issues with your service are available in our Technical Support center. If you need further assistance, we have a support team available 24/7.
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To make things easy for you, we automatically bill the payment method you have on file each month. If you have a past due balance, you can pay it using your Online Account or by calling our automated payment hotline at 1-800-528-7690.
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There are a few possibilities. Your monthly statement includes the plan price, plus taxes and fees. If you signed up under a promotional rate, the promotion may have expired. And if you made any international or domestic calls not included in your plan, added a voice or fax line, or made other changes during your billing period, your bill could vary.